SOP: How to tie your shoes?

SOP: How to tie your shoes?

SOP: How to tie your shoes (why you should use visuals in your knowledge management) If you had to create a Standard Operating Procedure (SOP) on how to tie your shoes, what words would you type into a document to make that happen? Only using words would be pretty...
Acquiring Knowledge in M&A Deals

Acquiring Knowledge in M&A Deals

Acquiring Knowledge in M&A Deals How to make “knowledge assets” part of the deal. Acquiring a business is an exciting decision that comes with a lot to keep in mind, like due diligence on the seller, checking into legal concerns, inspecting business...

Why Turnover Sucks for Small Businesses

Let’s be blunt. Turnover SUCKS. And it really sucks for small and medium-sized businesses.  So a lot of businesses are focused on retaining current talent.  Increasing employee retention is great for minimizing turnover – but what if turnover could also just...

4 Tips For Training With Visuals

The vast majority of people learn better with visuals.  As it turns out, 60% of humans identify as visual learners. Yet we often use text-based documents for on-boarding and other important training processes.  Creating training documents that align to how your team...