eNPS – What is it and why is it important?

eNPS stands for Employee Net Promoter Score which is a metric used by many companies to gauge how likely their stakeholders/employees are to recommend and recruit others to their workplace. It derives from NPS (Net Promoter Score) which is commonly used by companies...

Why Turnover Sucks for Small Businesses

Let’s be blunt. Turnover SUCKS. And it really sucks for small and medium-sized businesses.  So a lot of businesses are focused on retaining current talent.  Increasing employee retention is great for minimizing turnover – but what if turnover could also just...

4 Tips For Training With Visuals

The vast majority of people learn better with visuals.  As it turns out, 60% of humans identify as visual learners. Yet we often use text-based documents for on-boarding and other important training processes.  Creating training documents that align to how your team...