Top 5 things I’m doing during COVID-19 A note from Andrew Schmitz I’m not sure about you, but COVID-19 is like nothing I’ve ever experienced. If you are a small business owner like I am, chances are your business is being affected by COVID-19. Times can...
eNPS stands for Employee Net Promoter Score which is a metric used by many companies to gauge how likely their stakeholders/employees are to recommend and recruit others to their workplace. It derives from NPS (Net Promoter Score) which is commonly used by companies...
Let’s be blunt. Turnover SUCKS. And it really sucks for small and medium-sized businesses. So a lot of businesses are focused on retaining current talent. Increasing employee retention is great for minimizing turnover – but what if turnover could also just...
The vast majority of people learn better with visuals. As it turns out, 60% of humans identify as visual learners. Yet we often use text-based documents for on-boarding and other important training processes. Creating training documents that align to how your team...
There is frequently a disconnect between how management perceives their team to be doing a task and how that task is actually done. You have probably seen this scenario many times. This sort of incongruence between management and their team is very...
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